Peace-Making, Mediation, and the Spirit of Partnership
When a man with experience meets a man with money, the man with the experience will end up with the money, and the man with money will end up with “experience.” - Anonymous
A business that makes nothing but money is a poor kind of business. - Henry Ford
Dog eat Dog, Take no Prisoners, the Almighty Dollar…
We often think of business is a heartless endeavor, where the cunning and powerful exploit the naive and relatively powerless. It’s just business, the saying goes, and winner takes all.
But when we look at the day to day operations of the market, this type of win-lose activity is actually the minority of the business interactions.
In fact, it is the cooperation and coordination of talent and resources by people partnering towards a common cause that forms the heart of each industry and company. Certainly there is competition between companies vying to sell similar products to the same customer, or between people vying for the same promotion in a company, and in rare cases it can even get ruthless. However, it is the mutually beneficial, win-win relationships between suppliers, maufacturers, distributors, and retailers on the one hand, and investors, management, workers, and consumers on the other, that constitute the vast majority of business transactions.
“Business as usual” is in fact, a well-oiled machine of interdependence and partnership.
This is nowhere more clear than when the cooperation of business as usual ceases, and antagonism and conflict set in. When the oil of interpersonal generosity is replaced by the sand of anger and resentment, the gears grind to a halt, and everyone suffers. Companies drain their resources in lawsuits, departments lose productivity for infighting, the consumer gets poor service and higher prices, and the emotional environment becomes toxic.
To succeed in business and bring mission and meaning to our work, we must be able to resolve these conflicts when they happen, and more importantly, avoid them in the first place. Individually, we do this through better communcation and mutual understanding. As managers and enterpenuers, we do this through the skills of mediation.
Mediation is the art of assisting parties in conflict to find mutually agreeable solutions. It is creating a conversation in which the people involved feel heard and respected, and know that their values are included in the decision making process. Rather than person A sacrificing themselves to person B, or insisting that person B sacrifice themselves to person A, the mediator faciliates an agreement that addresses both persons’ values.
I had the great fortune to interveiw Johnnie Scott, a mediator and corporate trainer specializing in work related issues, especially discrimination on the basis of age, sex, and race. Join us in a 2-part episode, as we explore, not only how you can apply the practical skills of mediation and peace-making to your own situation, but be inspired by the personal and spiritual context that makes mediation an expression of purpose for this extraordinary man.
http://personallifemedia.com/podcasts/money-mission-meaning/episode004-johnnie-scott-mediation.html

